FIG. 03
A basement repipe, finished
Galvanised supply replaced through the mechanical wall, with isolation on every branch so a future repair means shutting one line rather than the house.
Honest plumbing.
Done right.
24/7 plumbing service
in St. Louis
24/7 Emergency Service
A person answers, day or night.
Licensed & Insured
City master licence, carried on every van.
Upfront Pricing
Quoted before the work starts.
FIG. 01·Services · St. Louis
What we do, and what it costs.
You get the price before we start, not after we finish.
FIG. 01Drain CleaningA drain that backs up once will back up again.FIG. 02Water HeatersRepair when repair is honest, replacement when it is not.FIG. 03Pipe RepairLeaks, burst lines and galvanised pipe at the end of its life.FIG. 04Fixture InstallationFaucets, sinks, toilets, tubs and shower valves.FIG. 05Sewer LinesCamera survey, locate, repair and replacement of the lateral.FIG. 06Emergency PlumbingBurst pipes, no water, sewage backing up, a heater that has let go.
See what things costFIG. 02·The promise
You get the price before we start, not after we finish.
Most complaints about this trade are not about the work. They are about a number that appeared at the end and could not be argued with. So we take that out of the job.
- Quoted in writing
- Before a tool comes out of the van.
- No hourly billing
- The price is for the job, not for our speed.
- No call-out fee
- And no after-hours surcharge, ever.
- One year on labour
- Same fault inside a year, we come back free.
FIG. 03·How a job goes
Five steps, and none of them are a surprise.
FIG. 01
You call and a person picks up
Not a menu and not a call centre. Whoever answers can see who is on shift and where they are, so the time you are given is a real one. If it is an emergency they will stay on the line and walk you to the shut-off first.
FIG. 02
We look at the actual problem
Before any price is discussed. A slow drain and a failing lateral present identically from the kitchen sink, and quoting one when you have the other is how people end up paying twice.
FIG. 03
You get the price in writing, before we start
You get the price before we start, not after we finish. It covers the work described, not the hours it happens to take us. If we find something the quote did not cover, we stop and re-quote rather than adding it to the bill.
FIG. 04
We do the work and show you it is done
Camera footage where a camera was used, the old part where a part was replaced, and full pressure tested on both temperatures before we pack up. Anything that weeps gets pulled and redone on the day.
FIG. 05
It is guaranteed, and the guarantee is short enough to read
One year on our labour, and whatever the manufacturer gives on the part. If the same fault comes back inside that year, we come back and it costs you nothing.
The whole method, written out, including what happens when we get something wrong.
Read the method
FIG. 04·The work
Typical jobs, and what makes each one tricky.
These are the kinds of work we are called for most often in this metro, and the part of each that costs the money.
FIG. 02
A tank swap brought up to code
Expansion tank, a proper T&P discharge and a pan with somewhere to drain. Older homes here are frequently missing at least one of the three.
FIG. 04
A floor-mounted filler set properly
Floor-mounted fillers are unforgiving — the supply has to be exactly where the fixture expects it, and that is decided before the floor goes down.
FIG. 05·Where we work
Across the St. Louis metro.
Older housing stock behaves in specific ways, and it is different from one municipality to the next. Each area page says what we actually see there.
KirkwoodMunicipality · most often: Sewer line root intrusionWebster GrovesMunicipality · most often: Pipe repair and repipingClaytonMunicipality · most often: Fixture installationUniversity CityMunicipality · most often: Emergency plumbingMaplewoodMunicipality · most often: Drain cleaningTower Grove SouthCity neighbourhood · most often: Water heatersSoulardCity neighbourhood · most often: Sewer linesChesterfieldMunicipality · most often: Water heaters
FIG. 06·Questions
The ones people actually ask.
How quickly can you get here?
For a genuine emergency — water you cannot stop, sewage backing up, no water at all — we move somebody that day, and dispatch will tell you honestly on the phone whether that is two hours or five. For everything else we book a window and keep it.
Do you charge a call-out fee?
No, and there is no after-hours surcharge either. Two in the morning on a Sunday is the same rate as ten on a Tuesday.
How does the pricing actually work?
You get the price before we start, not after we finish. We look at the job, quote it in writing, and that number is what you pay for the work described. If we find something the quote did not cover, we stop and re-quote instead of adding it at the end.
Are you licensed and insured?
Yes. St. Louis City Master Plumber Licence · Bonded and Insured. Missouri licenses plumbers at city level rather than state level, so anybody advertising a "state licence" in St. Louis is describing something that does not exist.
What is the guarantee?
One year on our labour, plus whatever the manufacturer gives on the parts. If the same fault comes back within the year, we come back and it costs you nothing.
FIG. 07·Book a visit
Tell us what it is doing.
For anything that is actively leaking, call instead — the phone is always faster than a form, and whoever answers will walk you to the shut-off.
St. Louis City Master Plumber Licence · Bonded and Insured
Dispatch
Something leaking right now?
A person answers, day or night. If water is moving, call — that is always faster than a form.